Node Troubleshooting

Common Errors

• Unsupported GPU Issues on Windows and Linux

• "Device code authorization returned: Bad Request" Error

• Pausing or Resetting a Node

• Pausing or Resetting a Node

• Running an Old UID Worker in a New System

• Missing Docker Container Issues

• Blocked Node

• Unsupported Node

• Issues Nodes Not Displaying on the Dashboard Issues

• Adjusting RAM Usage

Unsupported GPU Issues on Windows and Linux

Check your NVIDIA driver configuration. Run the following command to verify:

docker run --gpus all nvidia/cuda:11.0.3-base-ubuntu18.04 nvidia-smi

"Device code authorization returned: Bad Request" Error

This error might be caused by an issue with network connections.

Pausing or Resetting a Node

1. Pausing a Node on the StabilityWorld Node Page

2. Restarting Your Device

3. Rerunning Docker Commands from the Worker Page

1. Confirming ID Usage Rights Confirm

1. Removal of Old Containers in Docker

1. Access the Node Page and Note the Node ID for Terminal

1. Wait Approximately 10 Minutes and Check the Results

Running an Old UID Worker in a New System

1. Execute Command to Connect to the Device

1. Run the following command to establish a connection with your device.

1. Use IO.ID to authenticate your device.

1. Save your token

Missing Docker Container Issues

• Contact StabilityWorld Technical Support to Unlock the Node

Blocked Node

A Node may be blocked typically due to the GPU failing our initial system checks. Common reasons include: improper GPU use (such as gaming or other unusually resource-intensive tasks) or using the Node for cryptocurrency mining.

If your node blocked, device Owners can create a support ticket for assistance from our technical team.

Blocked CPU Container Issues

To fix a blocked CPU container issue:

1. Install Required Software:

   • For Windows: Install CUDA and WSL2.

   • For macOS: Install Rosetta.

2. Restart the Node: After installation, rerun the node.

Unsupported Node Issues

If your device is incompatible with our system, please review the supported device list to ensure compliance.

Nodes Not Displaying on the Dashboard Issues

Common causes include:

• Connection Loss: Check your device’s connection and try again.

• Unsupported Device: Please verify your device against the supported device list.

• Interface Error: Create a ticket on Discord for technical support.

Creating Multiple Nodes from One Device

Our system does not support creating multiple Nodes from a single device. You must delete the existing Node to create a new Node from the current device.

Adjusting RAM Usage

• Navigate to the folder C:\User\<Username> & create a .wslconfig File:

• Modify the content of the file to the following:

[wsl2]

memory=4GB # Limits the VM memory in WSL between 2 and 4 GB

processors=2 # Limits the number of processors to 2

swap=8GB # Sets the swap size to 8 GB

• Save the file and restart your computer.